Sukanya Sen

Senior UX Designer — Enterprise & Cybersecurity SaaS | AI-Native Design Practice

Bangalore, India · sukanya.s94@gmail.com · +91 70036 81199

sukanyasen.com · linkedin.com/in/sukanyadesigns

Key Highlights

• 5+ years in cybersecurity UX — MDR, SOAR, Threat Intelligence, Endpoint — rare domain depth at Principal scope in enterprise security and network security platforms.
• Currently building a 0-to-1 Threat Intelligence platform at Arctic Wolf — architecting navigation, workflows, and a multi-persona collaboration model across 5 internal teams from the ground up.
• High-density data for expert users — designed the Trellix SOAR playbook builder: a pixel-interactive logic canvas for security engineers automating enterprise threat response.
• AI-native design practice — prototype at volume with generative AI, design in the codebase, and build agents that enable the broader design team to work at higher velocity.
• Strategic LLM & agentic design thinking — strong on prompting precision, architecting agent/skill workflows, and deliberately deciding what to automate vs where to return control to the user — enabling the team to operate faster without losing judgment.

Professional Summary

Principal-scope UX Designer with 8+ years of experience — including 5+ years embedded in cybersecurity — architecting systemic solutions for complex, high-scale enterprise environments across Managed Detection & Response, SOC operations, Security Orchestration & Automation (SOAR), endpoint security, and Threat Intelligence. Currently leading the 0-to-1 design of Arctic Wolf's Threat Intelligence & Threat Hunting vertical: moving from isolated publications to a connected intelligence platform spanning researcher workflows, CSOC operations, and customer environments. Work at the intersection of platform strategy and execution — defining long-term UX roadmaps, shaping information architecture, building multi-persona collaboration models, and translating dense, abstract security concepts (AI-driven intel, network threat landscapes) into clear, actionable interfaces for expert SOC users. Act as strategic partner to Product and Engineering leadership, aligning global stakeholder environments across India and Canada. Mentor designers, lead critique sessions, and elevate design thinking maturity across teams. Run an AI-native design practice: prototype at volume with generative AI tooling, work in the codebase, and build agents that enable the broader design team to operate at higher velocity. ISB-certified in Product Management.

Core Competencies

B2B Product Strategy & UX Vision · Platform & Systems Design (Ecosystem Thinking) · 0-to-1 / Greenfield Product Design · End-to-End Product Ownership · Design Systems (Modularity & Accessibility) · Enterprise / B2B SaaS UX · Cybersecurity UX (MDR, SOC, SOAR, Endpoint, Threat Intel & Threat Hunting) · High-Density Data & Data-Visualization UX · Information Architecture · Advanced Figma (Variables, Auto-Layout, Components, Prototyping) · Generative AI-Assisted Design (Claude, Cursor) · Design-to-Code (React / Next.js, HTML, CSS) · Accessibility (WCAG, Keyboard Nav, Screen Readers) · UX Research & Usability Testing · Stakeholder Alignment & Cross-Functional Leadership · Mentorship & Design Critique Culture

AI-Native Design Practice

• Rapid concept exploration at volume: leverage Agentic AI tooling to explore many design directions quickly — compressing research-to-validated-concept cycles on complex, data-heavy enterprise workflows.
• Design in the codebase: refine components and interactions at production fidelity in partnership with engineering, delivering design at the level where users actually experience it.
• Build tooling that scales the team: author AI agents that let designers prototype safely without coding experience — automating hygiene checks and front-end rigor so UX designers contribute at implementation level without being overloaded.
• Elevate org-wide craft: author reusable agents, skills, and documentation the team adopts; define collaboration models so non-technical stakeholders can review and shape repository-based design work.

Professional Experience

Senior User Experience Designer | Arctic Wolf

Feb 2025 – Present

Design lead for Arctic Wolf's Threat Intelligence & Threat Hunting vertical (0-to-1) and UX ownership of the Aurora Managed Endpoint Detection & Response (MEDR) platform.

• Architect systemic UX solutions for a new Threat Intelligence vertical — moving from isolated reports and publications to a connected intelligence ecosystem: competitive scoping, information architecture, navigation, Threat Intelligence libraries, and end-to-end workflows across customer-facing and internal (CSOC + researcher) portals.
• Design the multi-persona platform connecting threat researchers, intel operations, CSOC analysts, detection engineers, and customers — defining two-way intelligence flow across roles, surfacing data-lake-derived insights at the right moments in triage, threat hunts, and analyst workflows; reframed reactive manual hunting into a proactive early-mitigation process.
• Act as strategic design partner to Product and Engineering leadership — translating abstract security concepts (AI-driven intelligence, network threat landscapes, customer exposure data) into clear, actionable interfaces for expert SOC users; align global stakeholders across India and Canada on long-term UX roadmap and platform direction.
• Integrate organizational AI capabilities into threat-intel workflows — designing the human-AI collaboration model that augments researcher throughput on threat hunts and threat-landscape configurations while keeping expert judgment central.
• Evolve design system modularity in partnership with Storybook and component teams — scaling accessible, reusable UI patterns across high-density security workflows.
• Lead critique sessions and mentor designers; share design rationale, workflow thinking, and documentation to build design thinking maturity across teams.
• Drive UX for Aurora MEDR on a 14-day agile cadence — decomposing North Star workflows into iterative sprint deliverables with full ownership from research through high-fidelity design, dev handoff, and QA.

Senior User Experience Designer | BlackBerry (Cylance / Aurora)

Oct 2023 – Feb 2025

Led UX for endpoint security workflows within Cylance (rebranded Aurora) — device posture and policy enforcement at enterprise scale.

• Owned end-to-end design for device management and policy workflows — primary interaction surfaces for analyst investigations and client-side configuration in a data-heavy enterprise environment.
• Shaped platform-level navigation and information architecture decisions — reframing screen hierarchy and interaction flows for scalability and intuitive expert-user access across products.
• Drove UI consistency by aligning component usage with the design system; maintained usability research as core to delivery within tight sprint cycles.
• Sustained UX continuity and design intent through product acquisition and transition into Arctic Wolf — supporting seamless rebrand and platform integration.

Senior User Experience Designer | Trellix (formerly FireEye / McAfee Enterprise)

Jan 2022 – Aug 2023

Led UX for the Security Orchestration, Automation & Response (SOAR) platform within a global cross-functional team.

• Designed a drag-and-drop, block-based playbook builder — a pixel-interactive canvas enabling logic chaining, custom action creation, and a full condition builder for security engineers automating enterprise threat response; a canonical example of making high-density, complex data manageable and actionable for expert users.
• Engineered usability for power users at scale: WCAG accessibility, keyboard navigation, and interaction nuance that reduced cognitive load without sacrificing capability.
• Conducted 50+ user interviews and 10+ usability and first-impression studies across global regions to validate direction and de-risk decisions; established the product design system (color, type, components) and owned UI consistency.
• Researched accessibility standards in cybersecurity and delivered an internal UX talk to peers and cross-functional stakeholders — mentoring the team and advancing design thinking maturity across the organization.

Senior UX/UI Designer → UX/UI Designer | 5C Network

May 2019 – Sep 2021

• Joined as the sole UX/UI designer; grew to lead and manage the design team — establishing UX maturity and the product design system across a multi-user enterprise healthcare SaaS.
• Designed interactive workflows for multiple expert personas (radiologists, diagnostic centres, internal stakeholders); leveraged user research to influence business stakeholders and product direction.

Early Career: UX/UI Designer, Front-End Developer | IPL · AdverSize · Pebels LLP

2017 – 2019

• Dashboard and web application UX for UAssess (skill-assessment product); responsive web development — hands-on front-end work that grounds today's design-to-code practice.

Tools & Technical Skills

Design & Prototyping: Figma (advanced prototyping, variables, auto-layout, component architecture), Adobe XD, Whimsical, FigJam, Illustrator, Photoshop

AI & Code: Claude, Cursor, agentic AI-assisted design workflows, code-based prototyping, React / Next.js (prompting fluency), HTML, CSS

Methods: User research & interviews, usability & first-impression testing, affinity diagramming, journey mapping, information architecture, heuristic evaluation, design systems, North Star-to-sprint decomposition, sprint planning

Education & Certifications

Professional Certification, Product Management — Indian School of Business (ISB) — 2023
Roadmapping, market & competitive analysis, pricing, and cross-functional collaboration.

M.Sc., Electronic Science — Jadavpur University (1st Class) — 2015 – 2017

B.Sc., Theoretical & Mathematical Physics — University of Calcutta (1st Class) — 2012 – 2015

Additional (Interaction Design Foundation): UX Management: Strategy & Tactics · User Research: Methods & Best Practices · Conducting Usability Testing

Recognition & Community

• 50+ user interviews across global regions, 10+ in-depth research studies, 500+ screens shipped across enterprise cybersecurity products.
• Active design writer — shares AI-native practice, design process, and craft on LinkedIn and Medium.

Languages

English, Hindi, Bengali — Read, Speak, Write